Case Studies

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UX Strategy & Digital Product Delivery


Who:

Morgan Lewis

What:
  • UX Strategy & Research Planning.
  • Web/App Sketching & UI Design.
  • Content Strategy.
  • Prototyping & Usability-Testing.
Results:
  • Completed design of $12M eData Web App.
  • Developed Content & Analytics Strategies.
  • Designed Mobile/Tablet "Directory" Apps.
  • Developed and implemented "Research Ops" guide.
Project Overview
(2 Minute Read)
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Website Redesign & Content Strategy


Who:

Toronto Community Housing

What:
  • UX Strategy & Requirements.
  • Heuristic Analysis & User-Research.
  • UI Audit & Redesign.
  • User-Testing & Validation.
Results:
  • Fully-responsive website design.
  • 90% increase in task completion.
  • 50% average reduction in task time.
  • Improved branding & user-experience.
Project Overview
(2 Minute Read)
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Customer-Experience (UX/CX) Redesign


Who:

JFDL Hospitality Group

What:
  • UX/CX Strategy & Research.
  • UX Touchpoint Prioritization & Planning.
  • Content Strategy.
  • Design & Testing.
Results:
  • 31% increase in yearly sales.
  • 25% reduction in operating costs.
  • Website, Social Media, & Print Touch-points.
  • Drastic increase in new customer attendence and retention.
Project Overview
(2 Minute Read)
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eCommerce Website Design & Content Strategy


Who:

BlackFly Mobile

What:
  • User-Research & Requirements.
  • Scope Planning & Information Architecture.
  • UI Design & Branding.
  • User-Testing (B2B & B2C).
Results:
  • Responsive website design.
  • Sold 100% ($16K) of initial stock in 2 days.
  • Established retail vendor network of two dozen stores.
Project Overview
(2 Minute Read)