(Case Study Preview) Digital Healthcare Innovation: AstraZeneca

Overview

About the Project:

A global innovator across research & development, therapy leadership, and healthcare delivery, AstraZeneca has positioned itself to create and leverage emerging trends in the healthcare space.

To take advantage of this unprecedented opportunity, the company needed to move into new areas of software, product, and experience design with an industry-leading internal UX Design capability.

My Role:

I was initially recruited by the Director of UX in North America to help his team as a Senior UX Strategist & Product Designer, and after several successful projects within the first year, I was promoted to Senior UX Team Lead in charge of pursuing, pitching, and executing on new projects.

I had the pleasure of working with professionals from around the globe to advance UX advocacy, eduction, and deliver essential projects on-time and on-budget, while helping to expand and develop the internal UX team’s capabilities.

Results:

  • A.I./Machine-Learning integration into next-gen cancer diagnosis tool; reduced diagnosis time from 3-4 days (manual-only) to 5-6 hours (first-pass A.I. with manual oversight).
  • Led UX team to design and build a new “smart” drug quality-control system; reactive and predictive functionality saved more than $1 million/month across North America, with international rollout scheduled.
  • Design team lead for C-Suite dashboard tools; amalgamation of critical data from across the company into easy-to-use, powerful tools for strategic planning.
Full Case Study >
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Resumé (PDF) or Portfolio (PDF)

© 2016 David Service

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