Case Studies

This is a collection of my larger UX design projects, ranging across several different industries and project scopes. The most current work is displayed first, with older work found further down.

If you have any additional questions about my work, or would like to reach out to learn more, feel free to get in touch.

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My Latest Work My Past Work

My Latest Work

ASTRAZENECA

Developing & Leading Design Capabilities in Digital Healthcare

Initially recruited to bring my IC skills to the Global UX Team, I was quickly promoted to lead Tier-1 projects.

PROJECT & THOUGHT LEADERSHIP GEN AI & MACHINE-LEARNING ENTERPRISE APPLICATIONS 0 TO 1 DESIGN 1 TO N DESIGN

+30%
UX Project Pipeline

$1M
Monthly Savings

-85%
Diagnosis Times

Project Overview
(2 Minute Read)

ASTRAZENECA

Developing & Leading Design Capabilities in Digital Healthcare

Initially recruited to bring my IC skills to the Global UX Team, I was quickly promoted to lead tier-1 projects.

PROJECT & THOUGHT LEADERSHIP GEN AI & MACHINE-LEARNING ENTERPRISE APPLICATIONS 0 TO 1 DESIGN 1 TO N DESIGN

+30%
UX Project Pipeline

$1M
Monthly Savings

-85%
Diagnosis Times

Project Overview
(2 Minute Read)

LEXISNEXIS IP

Team Leadership to Redesign Flagship SaaS Patent Software

Enabled the international expansion of industry-leading SaaS software through UX redesign and team mentorship.

TEAM LEADERSHIP ACCESSIBILITY & LOCALIZATION ENTERPRISE APPLICATIONS SaaS 1 TO N DESIGN

+6
Product Integrations

+12
Localized Markets

-20%
Task Times

Project Overview
(2 Minute Read)

LEXISNEXIS IP

Team Leadership to Redesign Flagship SaaS Patent Software

Enabled the international expansion of industry-leading SaaS software through UX redesign and team mentorship.

TEAM LEADERSHIP ACCESSIBILITY & LOCALIZATION ENTERPRISE APPLICATIONS SaaS 1 TO N DESIGN

+6
Product Integrations

+12
Localized Markets

-20%
Task Times

Project Overview
(2 Minute Read)

INDEPENDENT SCHOOL MANAGEMENT

UX Product Strategy & Design Leadership for the Education Vertical

Tasked with the redesign of the company's flagship product, I was promoted to lead design efforts company-wide.

UX RESEARCH & STRATEGY STAKEHOLDER MANAGEMENT SaaS 0 TO 1 DESIGN 1 TO N DESIGN

+30%
Product Adoption

-50%
Task Times

+300%
Product Revenue

Project Overview
(2 Minute Read)

INDEPENDENT SCHOOL MANAGEMENT

UX Product Strategy & Design Leadership for the Education Vertical

Tasked with the redesign of the company's flagship product, I was promoted to lead design efforts company-wide.

UX RESEARCH & STRATEGY STAKEHOLDER MANAGEMENT SaaS 0 TO 1 DESIGN 1 TO N DESIGN

+30%
Product Adoption

-50%
Task Times

+300%
Product Revenue

Project Overview
(2 Minute Read)

My Past Work

MORGAN LEWIS LLP

Streamlining Enterprise Applications for the Highly-Regulated Legal Industry

Contracted to join the UX Team to guide a variety of critical enterprise projects to completion.

ENERPRISE APPLICATIONS UX & CONTENT STRATEGY ANALYTICS STRATEGY LEAN/AGILE ITERATION

5,000
Employees Served

+200%
Useage Rates

-60%
Task Times

Project Overview
(2 Minute Read)

MORGAN LEWIS LLP

Streamlining Enterprise Applications for the Highly-Regulated Legal Industry

Contracted to join the UX Team to guide a variety of critical enterprise projects to completion.

ENERPRISE APPLICATIONS UX & CONTENT STRATEGY ANALYTICS STRATEGY LEAN/AGILE ITERATION

5,000
Employees Served

+200%
Useage Rates

-60%
Task Times

Project Overview
(2 Minute Read)

TORONTO COMMUNITY HOUSING

Creating Accessible Public Housing Resources for a Frictionless Experience

Redesigned the public-facing website to consolidate multiple functionalities into a single experience.

0 TO 1 DESIGN MIXED METHODS RESEARCH RESPONSIVE WEB DESIGN DESIGN SYSTEMS PROTOTYPING

-50%
Task Times

-20%
Support Calls

3
Touch-Points Consolidated

Project Overview
(2 Minute Read)

TORONTO COMMUNITY HOUSING

Creating Accessible Public Housing Resources for a Frictionless Experience

Redesigned the public-facing website to consolidate multiple functionalities into a single experience.

0 TO 1 DESIGN MIXED METHODS RESEARCH RESPONSIVE WEB DESIGN DESIGN SYSTEMS PROTOTYPING

-50%
Task Times

-20%
Support Calls

3
Touch-Points Consolidated

Project Overview
(2 Minute Read)

JFDL HOSPITALITY GROUP

Revitalizing & Optimizing the Small-Business Hospitality Experience

I worked closely with ownership and staff to improve the core experience across multiple UX touch points.

RESPONSIVE WEB DESIGN TOUCH-POINT ANALYSIS UX RESEARCH EXPERIENCE MAPPING ANALYTICS & FEEDBACK

+33%
Revenue

-25%
Operating Costs

+42%
Customer Sentiment

Project Overview
(2 Minute Read)

JFDL HOSPITALITY GROUP

Revitalizing & Optimizing the Small-Business Hospitality Experience

I worked closely with ownership and staff to improve the core experience across multiple UX touch points.

RESPONSIVE WEB DESIGN TOUCH-POINT ANALYSIS UX RESEARCH EXPERIENCE MAPPING ANALYTICS & FEEDBACK

+33%
Revenue

-25%
Operating Costs

+42%
Customer Sentiment

Project Overview
(2 Minute Read)

BLACKFLY MOBILE

Launching & Maintaining a Successful Tech Accessories Start-Up

Working with a small and passionate team, I enabled initial market success via the design of B2C & B2B touch points.

RESPONSIVE WEB DESIGN STAKEHOLDER MANAGEMENT UX WRITING CUSTOMER SERVICE & FEEDBACK

100%
Initial Stock Sold

+12
In-Network Vendors

4,000+
1st Month Visits

Project Overview
(2 Minute Read)

BLACKFLY MOBILE

Launching & Maintaining a Successful Tech Accessories Start-Up

Working with a small and passionate team, I enabled initial market success via the design of B2C & B2B touch points.

RESPONSIVE WEB DESIGN STAKEHOLDER MANAGEMENT UX WRITING CUSTOMER SERVICE & FEEDBACK

100%
Initial Stock Sold

+12
In-Network Vendors

4,000+
1st Month Visits

Project Overview
(2 Minute Read)