(Case Study Preview) UX Redesign & Product Optimization: Lexis Nexis IP

My Role, Team Structure, & Highlights:

With an industry-leading set of intellectual property SaaS products needing to be updated and integrated for international market expansion, I was recruited to lead several efforts involving 1-to-N and accessibility/localization design projects.

This resulted in the delivery of a comprehensive suite that was powerful, consistently easy-to-use, and accessible to a broad range of diverse users.

  • Grew the UX Team and its capabilities through internal and 3rd party recruitment, guidance, and mentoring while managing project timelines and resources.
  • Modernized the flagship SaaS product family via an updated Design System (providing localization features for international markets), and provided those integrations for the wider family of supporting IP products.
  • Streamlined cross-platform user-journeys and workflows resulting in increased efficiencies, reduced task times, and increased product adoption (via international market expansion and official USPTO adoption)..